What Are Business Services?
Business services are activities that benefit companies without supplying physical products. These include marketing, production and cost services. Many businesses rely on business service providers to complete work that falls outside of their expertise or capability. For example, a company might hire animal control or pest extermination professionals to handle occasional infestations. These types of business services can help ensure a safe working environment and avoid code violations. A company might also use technology support professionals to fix a computer or other technology device when it malfunctions. These business services can help keep employees productive by allowing them to focus on their tasks.
A company may also use design services for logos, signs and publications or software development to enhance their product. Other business services include financial services such as investment banking or consulting on top level strategy such as mergers. These types of business services can help improve a company’s performance and competitiveness.
One of the key characteristics of business services is that they are created and delivered in response to a request from the customer. This is different from goods, which can be stockpiled for future use. This means that it’s important to have good customer interaction with services and to ensure that they meet expectations.
You can create, edit and delete a Business Service in either ServiceNow or SL1. When you edit a Business Service in ServiceNow, it will automatically update in SL1, and vice versa. You can also sync Business Services between the two systems. This way, you can see a list of Business Services from both systems on the same page and sort them by their favorite status.